Scheduling FAQs

faqDo you accept new patients?  Yes.

How soon can a new patient be seen?  Please call our office for availability.

What insurance do you accept?  Our office accepts most insurance plans, including Cigna, Aetna, Regence, Premera, United Healthcare, First Choice and Kaiser Permanente (f.k.a. Group Health).

Do I need a referral?  If required by your insurance plan to see a specialist, obtaining the proper referral from your Primary Care Physician is your responsibility.  Patients presenting to our office without a valid referral will be asked to pay as below.

How does the billing work in your office?  We work hard to minimize billing surprises.  Our team is trained, certified and experienced in insurance, billing and coding.  We verify eligibility and benefits and collect at the time of service.  This means that if you: 1) are not insured by a plan we participate with, 2) do not have an up-to-date insurance card, 3) do not have a referral if you need one, or 4) have an unmet deductible, you must agree to paying at least half of the total bill (or total estimate, if deductible applies) by the end of the visit prior to being seen.  A $75 pre-payment may be required for new patients and $25 for established patients before being seen by the doctor, with the remainder due at the end of the visit.  Our Billing Department will submit your claim to our insurance company if applicable and will invoice or assign credit for any patient responsibility after the insurance has responded.

How much will the visit cost?  Please check this page to learn about how a medical bill is generated.

Do you have payment plans?  Payment plans can be arranged by calling the Billing Department upon receipt of any bill.

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