If you need prescription orthotics, we will help you to verify insurance coverage. If they are not covered, there is a discount for the package that includes the biomechanical evaluation (where we make angular measurements), the casting, fabrication in the lab, dispensal and check up.
To ensure a satisfactory result, our office has developed the following guidelines.
1) An initial evaluation and management visit is required prior to the fabrication of orthotics. This is to diagnose the condition and present all treatment options available, coming up with a solution that makes sense. These options include medical, surgical and biomechanical (orthotics).
2) The orthotics fabrication process will involve a new physical examination, new prescription and new orthotics. The prescription may differ from current or previous orthotics you may have. Our office does not verify the fit or function of, nor refurbish, orthotics made by another provider. We also do not make new orthotics from molds created by another provider.
3) If you have other medical conditions such as back, hip, knee problems and are seeing another physician for these conditions, please inform Dr. Hoy before the process of making prescription orthotics has begun to see if any coordination of care is needed.
4) There is an adjustment period for the orthotics. Dr. Hoy will inform you of the break-in process and what to expect.
5) Our custom orthotics come with a six-month no lab fees warranty for any required adjustments.
We are committed to helping you navigate the process of getting a sound biomechanical solution for your foot and ankle problem which may prove to be very beneficial and satisfactory.
“I originally went to Dr. Hoy two years ago because of pain in my foot. I found Dr. Hoy to be very friendly and professional, taking time to educate me about mechanics of the foot, and answered my questions in a respectful manner. I was able to have the x-rays done and custom orthotics fitted in his office, without having to go somewhere else for each phase of the treatment. Since receiving treatment from Dr. Hoy I am able to take long walks again, and for that I am grateful…” -Jeanette H.