New Patients/FAQs



“Excellent and well organized new patient registration. I was pleased with treatment and this practice in general – very competent care and pleasant interactions.” -Katrina B.

Scheduling appointments.  Please use the Schedule Button above or reach out to us.  You will receive an orientation email, new patient paperwork, and enrollment information for the patient portal called Patient Fusion, in which you can review and change your appointments, message our office, and upload documents.  Please use your phone number to enroll.  We will contact you for health insurance verification.

New Patient Forms must be completed as soon as possible and before your appointment time.  If you are late to your appointment, or do not have your new patient paperwork completed and insurance information submitted by your appointment start time, you may be rescheduled.

Please also review our New Patient Tips to make the most of your appointment.

Directions to Our Office

What to expect during your appointment:

“My approach to care is to know you as a patient, your day to day activities on your feet, and what your goals are.  I know the feet, and you know you.  I will make sure all items of medical concern are covered.  I will thoroughly examine all the systems of the foot and ankle, and correlate that with the systems of whole body. 

With that information I can make a proper diagnosis and get your feedback regarding all the personalized treatment options available, from the simplest to the most invasive, including utilizing other specialists as necessary.  After we choose the treatment option together, I will guide you through every step of the way and reassess to see how everything is working out.” 

-Dr. Hoy

Insurances and Payment.  Our office works with most insurance plans, including Cigna, Aetna, Regence, Premera, United Healthcare, First Choice and Kaiser Permanente.  According to InstaMed, 92% of consumers want to know payment responsibility prior to a provider visit.  Our team is trained, certified and experienced in insurance, billing and coding.  We verify for referral status, eligibility and deductibles and collect at the time of service.  Please see the Scheduling and Billing FAQs for information about how billing works in our office.

“Great visit. Dr Hoy was very thorough in his assessment of my condition, identified all possible solutions and the likely outcome of each solution. Finally crafted an action plan that was clear with decision points along the way with direction based on the outcome of the previous.” -Ronald C.