New Patients



“Excellent and well organized new patient registration. I was pleased with treatment and this practice in general – very competent care and pleasant interactions.” -Katrina B.

Insurance and Billing. Our office works with most insurance plans, including Cigna, Aetna, Regence, Premera, United Healthcare, First Choice, VA, Kaiser Permanente and Medicare.

We verify for referral status, eligibility and patient responsibilities and collect at the time of each service.  Private pay and copays collected are a set amount.  We also collect a deposit at the time of services for certain services that are known to not be covered by insurances, as well as deductibles and coinsurances.  Deductibles, coinsurances and deposits for likely non-covered services are an estimated amount, subject to further billing or credit after submission to insurance.  Please click for more information about how billing works in our office, and how costs are calculated.

Office visit fees are based on time and complexity.  Until the condition is evaluated we are unable to provide any information regarding total cost or what is involved in a course of treatment.

Our office is PCI-DSS compliant and HIPAA compliant. We protect your personal financial and health information.

Scheduling and Registration. Please use the Schedule Button above or reach out to us.  After scheduling you will receive two emails: 1) a new patient orientation email, 2) new patient paperwork through Mozart MD.

Preparing for Your Appointment.  Please click here for directions and parking.  Most appointments are a half hour in length.  Please plan to arrive 15 minutes before your appointment time and stay for 30 minutes after your appointment end time.  The first visit is for consultation, with elective procedures on subsequent visits.

Please review our Patient Appointment Checklist and Policies and Procedures to make the most of your appointment. It is the responsibility of the patient to gather all necessary insurance referrals and medical records for the appointment.  New x-rays may need to be taken at the time of the appointment.

“My approach to care is to know you as a patient, your day to day activities on your feet, and what your goals are.  I will make sure all items of medical concern are covered.  I will thoroughly examine all the systems of the foot and ankle, and correlate that with the systems of whole body.  With that information I can make a proper diagnosis and get your feedback regarding all the personalized treatment options available, from the simplest to the most invasive, including utilizing other specialists as necessary. Collaboratively we will choose a treatment plan together, then I will guide and reassess to see how everything is working out.” 

-Dr. Hoy

“Dr. Hoy’s work is professional and really first rate.” -David S.