Patient Information

WELCOME TO OUR PRACTICE!

SCHEDULE AN APPOINTMENT DIRECTIONS AND PARKING TESTIMONIALS

“Dr. Hoy’s work is professional and really first rate.” -David S.

Services Provided.  Please review Our Services to learn about the services provided by Dr. J. John Hoy.  We perform medical, orthopedic and surgical services, and often utilize other providers to achieve the best results.  If you have questions about whether a specific service is provided in this office, please reach out.  Please click here to find out what makes our practice unique.

Insurances Accepted.  Please call your insurance to confirm that Dr. Hoy, NPI number 1104820653, is in-network with your insurance plan.  We accept most insurance plans, including Cigna, Aetna, Regence, Premera, Meritain, United Healthcare, First Choice, Kaiser Permanente, Lifewise, Providence, Ambetter and Medicare.  We only accept Medicaid as a secondary insurance to another plan such as Medicare, not as a primary insurance.

Billing Procedures.  We verify insurance for referral status, eligibility and patient responsibilities.  Payment is due at the time of each service, as follows:

  1. Private pay and copays collected are a set amount.
  2. We also collect an estimated amount at the time of services for certain services that are known to not be covered by insurances, as well as deductibles and coinsurances.  We then submit the claim to your insurance for processing, after which you may have a billable balance or account credit.

Since fees are based on time and complexity, until the condition is evaluated, we are unable to provide complete information regarding total cost, or what is involved in a course of treatment.  We will reach out to you regarding your insurance verification and payments due at the time of the appointment.  If you have any questions about your verification you may reach out to us and/or your insurance company.  There may be instances where the treatment of nails or calluses may not be covered by insurance. If applicable we will collect at the time of service.  Please click for more information, and how costs are calculated.

Preparing for Your Appointment.  Please click here for directions and parking.  Most appointments are a half hour in length.  Please plan to arrive 15 minutes before your appointment time and allow for 30 minutes after your appointment end time.  The first visit is for consultation, with elective procedures on subsequent visits.  Please review our Policies and Procedures and Patient Appointment Checklist to make the most of your appointment.

Please click to see our COVID-19 update.