Mission Statement

We are a foot and ankle physician and surgeon’s office that specializes in safe, reliable and compassionate care.  Our provider practices to the full extent of his education and training, using his clinical skills effectively.

MISSION STATEMENT

Our office is committed to:
• Patient safety
• Quality care
• Quality service
• Coordinated care
• Responsiveness to needs
• Enhanced quality of life
• Being a team player in healthcare
• Competent and trained staff
• Wellness care

OUR COMMITMENTS

From Dr. Hoy:
1) Being knowledgeable about the latest advances in foot and ankle medicine and surgery
2) Being interested in you, the patient
3) Explaining all treatments in easy-to-understand terms
4) Asking appropriate questions
5) Offering practical solutions for problems
6) Spending the necessary time with you, the patient

From Our Staff:
1) Ability to reach the office when needed
2) Courteous office staff, with understanding, friendly voices
3) Calls returned in a timely manner
4) On-time appointment schedules and appointments when needed
5) Responsiveness to problems
6) Current information about insurance, services and procedures, and coverage

“Wonderfully attentive, easy to make an appointment, and a great office atmosphere. This is what you hope for. A good amount of time with a knowledgeable individual who obviously cares about your well being.” -James V.