Our Medical Administrative Assistant is Ava Haroldson, MIBC.  Ava is the person in our office who arranges your care, discusses with you how your insurance works, and collects the proper estimated amount at the time of service.

Ava is a native of Seattle, Washington.  She graduated from North Seattle College, Seattle, Washington, with a Certificate of Achievement in Medical Insurance Billing & Coding and an Associate of Arts Degree in General Studies.  She was also trained in Electronic Health Records (EHR) at Everett Community College.

She has previously been employed at Swedish Visiting Nurse Services (1999-2011), Amerigroup Washington (2012-2013), and The Polyclinic (2014-2016).  Ava has been with the practice since 2016.  She is licensed in the State of Washington as a Medical Assistant, Registered.  She is also a member of the Washington State Podiatric Medical Assistants Association.

Our Billing Department answers all billing-related questions, and can be reached at 425-247-3534 or

“Dr. Hoy and Ava are very personable, I felt very relaxed during my first visit. Ava and I had several phone conversations prior to my initial visit, I felt as if we were old friends, it was such a pleasure meeting her and Dr. Hoy in person. The service is exceptional.” -Deborah